You may use the link below to find a Brother-authorized service center in your area. Your machine has a two-year limited exchange warranty. Does the LCD read 'Receiving Data' or 'Printing?' If you unplugged the machine, plug it back in.ĥ. Press and hold the ON/OFF key to turn the machine on. If a USB cable and/or Ethernet cable is connected to the back of the machine, disconnect it.Ĥ. If the machine does not power off when you press and hold the ON/OFF key, unplug the machine from the electrical outlet.ģ. Press and hold the ON/OFF key to turn the machine off. Refer to the solution: When I attempt to print from my computer, the data, status or print indicator light flashes or the machine receives data, but the document never prints. If yes, then this solution does not apply. If the message 'Receiving Data' or 'Printing' is frozen the Brother machine's LCD, follow these steps:ġ.
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